Advisory Services Division has promoted and co-ordinated a problem solving approach to facial eczema. Results from the workshop provide a good example of the achievements possible when experience skills and knowledge are pooled. The support enthusiasm and action of the workshop participants has resulted in a strategic plan to arrive at a clearly defined goal. Objectives have now been selected to substantially reduce losses for the Regions most serious animal disease. Keywords: Facial eczema, damage, attitudes. control strategies, problems